Refund policy

Return Policy

Thank you for shopping with us! Because all of our products are made to order through a print-on-demand process, we do not accept returns or exchanges unless the item arrives damaged or with a manufacturing defect.

Return Eligibility (for damaged/defective items only):

To be eligible for a return due to damage or printing defects, the item must meet the following conditions:

• The item must be unused

• In its original packaging

• With tags still attached

• Reported within 3 days of delivery

Please inspect your order upon arrival. If you believe your item is defective or damaged, contact us at [nyomai2025@gmail.com] with:

• A clear photo of the item and the defect

• Your order number

Once approved, we will guide you through the return or replacement process.

Please Note:

• We do not offer refunds, returns, or exchanges for reasons such as wrong size, change of mind, or incorrect orders placed by the customer.

• Each product is made specifically for you when you place your order, which is why we cannot accept general returns or exchanges.

Thank you for understanding and supporting a made-to-order, sustainable model.